Jakarta Car Service Customer Reviews

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What our customers say about us

Driver was waiting per schedule. Great vehicle and everything on schedule!

Jakarta Car Service Reviews

Frank R., USA

February, 2020

Quick reply with quote, easy payment system. Pickup on time and easy. We got to the airport without any hassle and would use again..

Jakarta Car Service Reviews

Lorraine B., USA

January, 2020

On time, quality vehicles and friendly informed drivers. A very pleasant experience.

Jakarta Car Service Reviews

Tom M., SRB

December, 2019

Amazing customer service! The van was way better than expected.

Jakarta Car Service Reviews

Christopher S., BEL

November, 2019

Very organized and reliable service. We booked two airport transfers. We were contacted the day before to confirm our service. The driver was on time, the van was nice and clean and everything was perfect.

Jakarta Car Service Reviews

Jose R., MEX

November, 2019

Excellent. Quick communication and reliable, good drivers. Thank you.

Jakarta Car Service Reviews

Gabrielle Z., MEX

October, 2019

They were punctual, efficient, friendly and safe drivers. I would recommend them highly and use them again in an instant.

Jakarta Car Service Reviews

Joe M., USA

September, 2019

Prompt, friendly, fair price. Will definitely use them in the future.

Jakarta Car Service Reviews

Angelo M., ITA

August, 2019

Great communication, helpful and friendly and went out of her way to bring me an item I left in the car. Highly recommend and am biking again for another family member!

Jakarta Car Service Reviews

Henry B., GBR

July, 2019

Excellent service. Driver was early. Driver was very pleasant and very good driver. From the start of our reservation to the arrival at the airport everything was efficient. The vehicle was top of the line.

Jakarta Car Service Reviews

Missey L., USA

June, 2019

This was the easiest transfer/tour/private van booking I have ever used in the world (and I have used various ones all over the world). The whole process was so streamlined and easy. If you need transportation in Asia- this is your company!

Jakarta Car Service Reviews

Dane R., USA

May, 2019

I couldn’t believe what a wonderful service they are. Drivers are very personable and helpful. Very punctual and kept communication at all times I would highly recommend this service .

Jakarta Car Service Reviews

Neal D.

Verizon Digital Media Services Inc., USA

May, 2019

You can rely on this company! They return calls and emails FAST. If they say they will be there, you can count on them! Very happy with their service. I needed large van for my family and mother with wheelchair. No problems.

Jakarta Car Service Reviews

Harvey L., JPN

May, 2019

Very reliable service!

Very reliable service, nice driver, well equipped vehicle I left my phone on the bus and the driver delivered to our hotel, excellent service.

Jakarta Car Service Reviews

Peter P.

Travel Hansa, DEU

May, 2019

Flawless. Booked online from Seattle, USA. Email confirmation with texts the day before arrival. Driver was Windy and he was quick, courteous and professional. Met us at arrival hall with clear sign. Worth the money for a stress free commute into the city.

Jakarta Car Service Reviews

Starnes B., USA

Apr., 2019

Wonderful experience!

I would higly recommend China Car Service. Reservations were easy to make, drivers were professional, cars were impeccable.

Jakarta Car Service Reviews

Michele DC.

Comcast Corporation, USA

Apr., 2019

Excellent Service great driver!

We booked last minute and communication was excellent, the driver Patrick was very professional and gave us lots of valuable information as we made the journey to our hotel. The car was upgraded so an excellent comfortable journey. I'd use them every time.

Jakarta Car Service Reviews

Pyke S., UK

Apr., 2019

The staff was immensely helpful!

The staff was immensely helpful. Thank you for accommodating to our last minute changes and requests! This is my second time engaging in their services and they do not disappoint. (:

Jakarta Car Service Reviews

Farah A.

Regional Marketing Assistant at Asics, SGP

Mar., 2019

We got value for our money!

Arranging the service for a party of 4 by chat was very easy with a courteous and helpful response. The driver came on time and even helped with loading the luggage which we had a lot of. The fee was at par with other services, but I feel we got more value. Thanks, Asia Car Service!

Jakarta Car Service Reviews

Joven T., PHP

Feb., 2019

Excellent service from start to finish. The drivers were always on time and kept the passengers current with any adjustments to the itinerary. Customer service made sure to make everyone feel taken care of and important. We will definitely use them again whenever we travel to Asia.

Jakarta Car Service Reviews

Lauren M.

Ingram Content Group, USA

Feb., 2019

Friendly, reliable service. Cars are clean and comfortable.

Dave E.

Element 1 Corp, USA

Jan., 2019

Great service and exactly as communicated. Perfect for our large family and all our luggage.

Michelle K.

Target.com, HK

Jan., 2019

Very good, comfortable and professional service. Drivers did everything possible to make the pick up and drop off seamless under difficult accessibility conditions at the airport and at a stadium.

Jakarta Car Service Reviews

Talel H.


Nov., 2018

Awesome service with beautifully clean vehicles that are top class. On time with friendly staff and great communication. Would highly recommend this service to anyone!

Jakarta Car Service Reviews

Natasha V., AUS

Oct., 2018

Thank you again for your professionalism and courteous service you provide and we wanted to personally thank Patrick for his excellent service and attention to detail and he is certainly a credit to your organisation. Well done to you all and we will certainly recommend your service to any of our friends traveling internationally in the future!

Warm regards,

Jakarta Car Service Reviews

Sean and Joanne H., AUS

Nov., 2018

On time
Skilled drivers
Easy border crossings
Clean vehicles
Simple booking process
Fast responses

Keith B.

Director at YXLON, USA

Sep., 2018

At first, I didn’t know what to expect before I requested your service online because I didn’t know anything about your company. But after using 2 vans for 3 days. I must say that your company was the most professional and experienced company I have ever used.
Your drivers were very well groomed and had great manners. They were always very helpful to me and all my passengers. They we’re well planned and knew all the locations for our destinations. And were always ready and on standby when we were ready to move to the next place.
I had some issues with my credit card and your team was always working 24 hours to help manage this for me. You were always available through email, your website chat and whatsapp.
As for payment, there were no hidden fees and everything was clear and out in the open for costings. I will definitely use your company again and recommend to my co, workers, colleagues and friends. Thank you very much,

Mr. Ou B.

CCO, Sansiri, THA

Apr., 2018

The Car Service was very professional and did an excellent job of communicating with me. I will use them again.

Wayne H.

Sofec, USA

Aug., 2018

Many thank for adjusting the time, the driver today was great and we made it to Bandung in good time. We have a great return trip from Bandung to Jakarta. If Mr.Purna Indra Sari is available again, we’d welcome the opportunity to ride with him.

Frank P.

Cadasta Foundation, USA

Thank you so much! We had a great experience with your company :)

Mike S.

Manager, KJJ, USA

Thanks for the great service.  I plan to book again for my next trip.  It was worth it especially for the short time there. I would recommend you to anyone going there. 

Best Regards, 

Bill K.

Sales Manager, Kode, USA

Just wanted to thank you for the prompt and professional service.  Our driver was on time, professionally dressed, clean and spacious van…..everything that was advertised.  Thank you for a smooth, professional and easy experience.

Best Regards,

Greg H.

Manager, PMI, USA

Our time in Jakarta with the driver was the BEST excursion of his whole trip.  The service was amazing!


Carol A.

Account Executive, Gambol, USA

I wanted to say thank you for the services your company did provide me. The driver who picked my family and I up at the airport was wonderful.  I will highly recommend your company to friends traveling to Jakarta.

Tom M.

Account Executive, Gateware, CAN

Excellent service provided in Jakarta.  We were able to attend all of our meetings with punctuality and also able to see some of the famous sights in the area with the extra time.  Later, we had a smooth transfer back to the airport.  Thanks again for the quality service.


Pierre J.

Consultant, Tesco, FRA

Thank you so much for the great service you and your company have provided to us.  I have recommended you to my colleagues. Thanks again.

Kind regards,

Lucy R.

Manager, Siemens, USA

Just to let you know I thought your driver was excellent yesterday.  He was at the gates on time and I arrived at the airport in 25 minutes! I couldn't ask for better service.  Thank you and I will be using your service again in the future!!

Helen J.

HR Manager, Eli & Lily, USA

Thank you!  I was very happy with all aspects of the service and will definitely use it again when next in China.

Best regards,

David B.

Engineer, IBM, DEU